Foley Realty Group Rental Policy
Upon receiving confirmation from the property owner that your requested week(s) are available, we will forward your lease. To reserve your booking, the lease and deposit (which includes the first half of rent) must be returned within 10 days. Deposits may be made by cash, check or money order made out to “Foley Real Estate”. We do not accept credit cards. Overseas transactions must be paid in US funds and wire transfer is available. Your lease is considered confirmed when the landlord has signed the lease and payment has cleared. Final payment (which includes second half of rent, security deposit and cleaning fee) are due 30 days prior to your arrival. If a booking is made within 30 days of arrival, payment in full by cash, certified check or money order is required.
A refundable security deposit is required with all bookings. The security deposit will be returned (less telephone charges and/or damages) within 45 days of your departure. Foley Real Estate checks each property prior to your arrival and at departure time. Any damages and/or excessive use found at this time will be reported to you within 72 hours and you will be billed accordingly.
Rentals are professionally cleaned prior to your arrival. In most cases, there is no charge for cleaning. If a tenant cleaning fee in indicated, this charge is noted on our web site and on the lease. Should excessive cleaning be required after your departure, the charge incurred will be deducted from the security deposit. If you arrive at your home and do not find it cleaned to your satisfaction, you must notify our office within 24 hours.
Check in time is at 3:00 pm and keys may be picked up at our office at that time. Our address is:
703 Main Street
Falmouth, MA 02540
Email: Rental Agent
If you will be arriving after 5:00 pm, please call our office and let us know so that arrangements may be made to pick up your keys. Check out time is at 11:00 am. Keys must be dropped off at our office. A $25.00 charge will incur if keys are lost or are not returned by 11:30 am on the day of departure. Please respect the check in/out time so that the cleaning staff may prepare the property for the incoming guests.
Should you need to cancel your lease, please notify our office immediately. All cancellations must be followed up with in writing. Foley Real Estate will make every effort to re-rent your property, however we cannot guarantee re-rental. If we are able to re-rent the property for you, then you will be refunded the full amount of rent paid less a cancellation fee equal to 15% of the total rental amount. If the property cannot be re-rented, at the owner’s discretion any remaining payments are still due and no refund will be issued. Foley Real Estate reserves the right to cancel your lease if the lease and initial payment is not received within 10 days of booking. If a deposit check is returned by the bank or if your final payment, security deposit and cleaning fee are not received 30 days prior to your arrival, the same cancellation policy will apply. Cancellation insurance is available. For information, please visit our "Useful Links".
Foley Real Estate makes every effort to ensure that the properties we represent are accurately described. We cannot be responsible for typographical errors or changes made by owners in equipment, furniture, etc. If a tenant does not personally inspect the premises prior to signing their lease, they agree to accept the rental property as is, provided that it meets the basic standards of habitability under Massachusetts law. The tenant will not be entitled to a refund and will have no recourse against the agent or Foley Real Estate if the property does not meet their expectations. Although we cannot guarantee the operation of all appliances, we will make every effort to ensure that all equipment and appliances are in working order. Agents, authorized employees and repairmen may enter the premises for purposes associated with the repair, maintenance or care of the rental property. There will be no refund due to mechanical failure of items deemed nonessential such as air conditioners, TV, dishwasher, washer or dryer. Every effort will be made by Foley Real Estate to correct any problems in a timely manner that may arise during your stay.
Tenants are not permitted to sublet any property without prior written consent from the property owner.
The maximum amount of people allowed, which includes infants in cribs, is set by the owner. Violation of the occupancy limit is grounds for immediate eviction and no refunds will be given if this situation arises.
Many homes have telephones. The telephone number to the property is usually noted on the rental contract. If the number is not on the contract, please inquire with your booking agent. Most of the properties have long-distance blocks on the resident phone, so please be prepared to use your cell phone or calling card for long distance calls.
Most of our rentals do not include linens and towels. Tenants are required to supply their own. The size of the bedding is noted on the Web site as well as the welcoming letter. Please inquire with your booking agent for a referral of suppliers if you are considering renting sheets, towels and pillow cases. You may also check our “useful links” on our Web site for linen providers.
Most of our rental homes do not allow pets. However, the owner may still have a pet in residence. Due to this fact, an allergen-free home cannot be guaranteed. Failure to not abide by a no-pets policy or by having a pet on the premises will result in immediate termination of the lease and forfeiture of all monies paid and a penalty of $250.00. If a rental is pet friendly, the tenant agrees that if they bring their animal, an additional $75.00 cleaning charge will be deducted from the security deposit if this fee is not paid in advance. In addition, the tenant is responsible for cleaning the area around the rental property of all pet excrement and removing pet hair from the interior of the property and its furnishings prior to departure.
Unless stated to the contrary in your lease, smoking is not permitted in our rental properties. If evidence exists of smoking inside a non-smoking rental property, the tenant will be charged an additional cleaning and ionization fee. THIS IS A SERIOUS OFFENSE AND OUR POLICY IS STRICTLY ENFORCED.
Foley Real Estate is not responsible for lost or stolen items. A $25.00 service fee plus postal charges will be deducted from your security deposit should an item left at your rental property need to be mailed back to you.
Foley Real Estate represents the property owner(s). Every effort will be made to assist tenants, however, Foley Real Estate is a Sales and Rental Agency and the management of the rental property is the sole responsibility of the property owner.
If you wish to park at a public beach, you will need to obtain a beach parking sticker/pass, in person, at the Surf Drive Bath House. You will need a copy of your lease, your car registration and only cash is accepted. Permits are available daily, weekly and for multiple weeks. For complete details and pricing, please visit the following Web site: http://www.falmouthmass.us/deppage.php?number=9